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Professional Mobile Notary Services You Can Trust

Certified • Mobile • Reliable Notary Services When and Where You Need Them

J&J Document Services, LLC provides professional, fast, and reliable notary services for individuals and businesses. We offer mobile and same-day appointments to make your notarization process simple, convenient, and stress-free.

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Refund Policy

Effective Date: March 26, 2026

J&J Document Services, LLC Refund Policy

J&J Document Services, LLC is committed to providing professional and reliable notary and document services. This Refund Policy outlines when refunds may or may not be issued.

Notary Fees

Once a notarial act has been completed, notary fees are non-refundable.
Notary services are considered rendered once:

  • Identity verification is completed
  • The notarization is performed
  • The notary seal and signature are applied

Travel Fees

Travel fees are non-refundable once the notary has:

  • Departed for the appointment
  • Arrived at the service location
  • Begun travel to the appointment

Travel fees compensate for time, mileage, and scheduling commitments.

Cancellation Refunds

Refunds may be issued when:

  • The appointment is canceled before travel begins
  • The notary cancels the appointment
  • The service cannot be completed due to notary error

Refunds are issued at the discretion of J&J Document Services, LLC.

No-Show Appointments

No-show appointments are not eligible for refunds if:

  • The notary arrives and the client is unavailable
  • The client cancels after arrival
  • The client does not respond to communication

Incomplete or Improper Documents

Refunds will not be issued if:

  • Documents are incomplete
  • Required signers are not present
  • Proper identification is not provided
  • The signer refuses to sign
  • The signer appears unwilling or coerced
  • The notarization cannot proceed due to client-related issues

Remote Online Notary (If Applicable)

For Remote Online Notary (RON) services:

Refunds may not be issued if:

  • Client fails identity verification
  • Client lacks required technology
  • Client fails to join the scheduled session
  • Client cancels last minute

Payment Processing Fees

If a refund is issued, payment processing fees may be deducted from the refund amount where applicable.

Service Satisfaction

If you are unsatisfied with your service, please contact us within 24 hours of your appointment. We will work to resolve the issue promptly.

Refund Processing

Approved refunds will be processed:

  • Within 3–7 business days
  • Returned to the original form of payment (when possible)

Contact Information

For refund requests, please contact:

J&J Document Services, LLC
Phone: (513) 227-9355
Email: info@jjdocserv.com
Website: www.jjdocserv.com