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Privacy Policy
Effective Date: March 26, 2026
J&J Document Services, LLC
J&J Document Services, LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website www.jjdocserv.com and use our services.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information when you:
- Schedule an appointment
- Contact us through the website
- Request services
- Submit forms
This information may include:
- Name
- Email Address
- Phone Number
- Service Address
- Appointment Details
- Identification Information (when required by law)
- Documents submitted for notarization
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Referral Source
This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
- Provide notary services
- Schedule appointments
- Communicate with you
- Confirm appointments
- Provide customer support
- Improve our website and services
- Comply with legal obligations
- Maintain notary journal records as required by Ohio law
How We Protect Your Information
We implement reasonable security measures to protect your personal information, including:
- Secure hosting
- Limited access to personal information
- Secure communication practices
- Industry-standard security safeguards
However, no method of transmission over the Internet is completely secure.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information only when:
- Required by law
- Required to complete services
- Required to protect our legal rights
- Required by court order or legal process
HIPAA Privacy Notice (Medical Documents)
J&J Document Services, LLC understands that some documents presented for notarization may contain sensitive medical or health-related information.
We are committed to maintaining confidentiality and protecting any Protected Health Information (PHI) that may be included in documents presented for notarization.
Protection of Health Information
When handling documents containing medical or health-related information, we:
- Maintain strict confidentiality
- Do not retain copies unless required by law
- Do not share document contents
- Limit access to necessary information only
- Use secure communication methods when available
Notary Role and HIPAA
J&J Document Services, LLC operates solely as a Notary Public and is not a healthcare provider, insurer, or healthcare clearinghouse. While we are not typically considered a "Covered Entity" under HIPAA, we voluntarily follow privacy best practices to safeguard sensitive information.
Document Handling
- Documents are reviewed only as necessary to complete notarization
- We do not store medical records
- We do not retain sensitive medical information
- Notary journal entries follow Ohio law and do not include confidential medical details
Electronic Communications
If documents are transmitted electronically:
- We recommend secure methods when available
- We take reasonable steps to protect information
- Clients assume responsibility for document security when sending via email or text
Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Track website performance
- Analyze traffic
You may disable cookies through your browser settings.
Third-Party Services
We may use third-party services including:
- Website hosting providers
- Scheduling tools
- Email communication platforms
- Payment processors (if applicable)
These providers only receive information necessary to perform their services.
Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections
- Request deletion of your information
- Opt-out of communications
To request any of the above, contact us using the information below.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain legal compliance
- Maintain notary records as required by Ohio law
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy, please contact:
J&J Document Services, LLC
Blue Ash, Ohio 45242
Phone: (513) 227-9355
Email: info@jjdocserv.com
Website: www.jjdocserv.com